ChillFreeze Logistic Solutions are experts in Refrigerated Transport & Storage. With over 22 years in operation, ChillFreeze brings unbeatable experience to refrigerated logistics. ChillFreeze is one of the largest refrigerated transport providers in NSW. You can combine storage and transport with them for your complete end-to-end distribution needs. They won’t offer a one size fits all logistics solution. They understand every business is different, so they will work with you to design exactly the service you need whether it’s complete end-to-end service or just part of the chain.
ChillFreeze operates 2 temperature controlled warehouses, with over 3,200 pallet spaces, plus offsite freezer storage. Their Arndell Park storage warehousing facility is available for all dry and chilled requirements and is also their head office. ChillFreeze Southern Highlands warehouse is their second warehouse, based in Braemar, perfectly positioned between Sydney and Canberra.
Utilising industry leading warehousing technology as soon as products enter their facilities is paramount so products are tracked and managed with best practise processes.
A new client of ChillFreeze was in need of a pallet inverter at ChillFreeze Braemer, Southern Highlands, NSW facility. General Manager, Mario Canales was in charge of sourcing the pallet inverter. He Googled pallet inverters and came across BBJ Materials Handling so emailed them immediately. BBJ Materials Handling responded to Mario’s email quickly and in depth. They supplied pictures and specifications and came back with options from the get go. BBJ Materials Handling saved time by educating Mario instantly.
Mario didn’t need the machine straight away, he just needed costings, but the quick response from Bob meant making the decision easy and smooth running. Once Mario finally got the go ahead, he purchased and installed the used pallet inverter within 2 weeks. This machine was starting its next life as it already had 13 years in service, however Premier invented and perfected their pallet inverters so ChillFreeze could continue its long lifespan. The used machine has given ChillFreeze and Mario the confidence to buy a new one when needed, plus other machines.
Mario Canales found that dealing with BBJ Materials Handling as a whole process was fantastic, smooth, and informative. Dealing with a company that knew the industry and what he was looking for, made his whole experience really good. Mario found that Ray from BBJ Materials Handling was knowledgeable, polite and gave him the confidence to take the next step. Mario stated that “service and the way people treat you is lost these days”, but BBJ Materials Handling took interest and care with the problem and provided a solution in an honest and fast way.
General Manager, Mario Canales, would absolutely recommend BBJ Materials Handling in a heartbeat. He believes that BBJ Materials Handling is affordable, offers quality service, and is knowledgeable. He felt guided through the whole process and felt like he could trust BBJ as they gave him options and education with no obligation. Without hesitation, BBJ Materials Handling gave him the solution.
Mario and ChillFreeze have been a pleasure to deal with and BBJ Materials Handling looks forward to a long relationship ahead.